but ellen, you're saying the red cross really can't handle all those goods, right? >> that's correct. the red cross really tries to give people immediate needs, meet their immediate needs. and that we do throughputting them up in hotels, purchasing food, clothing, things like that. but we can't take random quantities of these items. so unless you are a major corporation with huge pallets of water to give us, we can't accept water donations. really we're looking for financial donations because then we can put them to the best use. >>> i know the red cross would prefer a generic financial donation. but a lot of folks locally are saying if i donate, i want it to go directly to the san bruno victims. you call them clients, right? >> they are clients, but victimized by this experience. it's a terrible experience, and our hearts go out to them, of course. >> absolutely. so now, if i wanted to give money and make sure it goes to these folks, can i ear mark my donation, saying in care of the san bruno fire? >> you could always do that. the best way to do it is say, to say d